An iPhone user asked on Quora: What happens when my iPhone 8 black screen but still on? From what we’ve seen, this problem is not uncommon and can occur for a number of reasons. But please do not worry, next, we will give a detailed answer to the reasons and solutions for iPhone screen black but on issue.- fix iPhone screen
Reasons why happens
This problem is actually similar to iPhone stuck on black screen issue. The reasons why your iPhone black screen but still on are as follow:
- Hardware issues: Such as the internal components or the LCD screen of your iPhone damaged, leading to blackouts. Or you use the iPhone too much, it causes overheat, damaging its connection with the LCD.
- Software issues: Like your iOS system issue, your iPhone is not compatible with your iOS system.
- Issue with a particular app: Such as there is an application takes too much memory space, and it incompatible with other apps, or it contains malware.
- Low battery: If your phone battery is low, the screen would automatically darken.
How to solve iPhone screen is black but phone is on issue
Since there are many reasons result in iPhone on but black screen issue, we give the following solutions based on these reasons.
Method 1. Charge Your iPhone
Charging your iPhone is the first method you should think of as it is the easiest and quickest solution to solve the iPhone screen black issue which is caused by low battery.
Method 2. Force Restart iPhone
The force restart is the most commonly used effective solution to resolve many kinds of iOS issues easily. It is no exaggeration to say that no matter what type of iPhone software problem you encounter, you can try this method, after all, it doesn’t cost you much. If you are using iPhone 8 later, to force restart iPhone, you need to quick press the Volume Up button and quick press the Volume Down button; then hold the Power button until you see the white Apple logo on the iPhone screen.
Method 3. iOS System Recovery – Joyoshare UltFix
Joyoshare UltFix is a professional iOS repair tool can safely fix more than 150 iPhone issues, which include iPhone screen black but on, iPhone stuck on black screen, white apple logo, iPhone restore failure or more. Moreover, Joyoshare UltFix can not only fix iPhone, but also iPad, iPod touch. After using it, you can easily fix the iOS issues by yourself at home. This iOS repair tool supports all the iOS version, even the latest one. This software has a very high repair success rate, and it is 100% safe, there is no need to worry about any information leakage.
Main features of Joyoshare UltFix:
- Fix iPhone issues without data loss
- Provide two repair modes to ensure the high success rate
- Offer one-click to enter or exit recovery mode
- Ensures the privacy of your data
How to use Joyoshare UltFix to fix iPhone screen black but still on issue
Step 1: At the first, plug the red screen iPhone into a computer with an Apple cable, and click the Enter Recovery Mode button when it is detected by the software. Then click Start button to proceed;
Step 2: Now you are in the mode selection window, to get out of iPhone screen black but on issue without data loss, click on the Standard Mode box. Then click on the Next button.
Step 3: Check the device info and download the firmware package by pressing on the Download button. Then Joyoshare UltFix is going to verify the firmware package.
Step 4: Lastly, tap on the Repair button at the right bottom to unzip the downloaded firmware package and fix the iOS. If Standard Mode does not work, you can choose Advanced Mode to try again. But if you choose advanced mode, remember to back up the data to iCloud before you do it.
Method 4. Close the Malfunction App
It’s important to note that not all apps are created equal, and if your iPhone has a software incompatibility with a particular app, you may experience iPhone screen went black issues. This can be solved by closing the app. Swipe up to view all open apps or quickly tap the home button twice. Look at your recent apps and close any that are causing the problem. Or you can try to uninstall the app first, and reinstall it again.
Method 5. Try DFU Restore with iTunes
Open iTunes and connect your iPhone to the trusted computer with original USB, Click the iPhone icon after it displays on the screen and then tap on Summary. After backup, you can click on Restore iPhone to factory reset your device. Don’t forget to touch the Restore Backup button to get all data back to your iPhone.
Method 6. Contact Apple Store
If you have tried the methods above but nothing seems to work, then there might be some hardware problem. If you’re not tech-savvy, it’s recommended that go to the Apple Store to have your iPhone repaired by a professional support.